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Privacy Policy

Last updated on October 12 2023

The protection of your personal information is important to us. The purpose of this Privacy Policy is to inform you about the collection, use and disclosure of your personal information when you are a private client of Parro Info Développement inc.

Collection of Personal Information

Personal data is information that can be used to directly or indirectly identify an individual. We collect personal information that you voluntarily provide to us, such as your name, email address, address, and phone number.

Use of Personal Information

This data is kept by Parro Info, in a secure manner, for 5 years for:

  • Honor the manufacturer's warranties
  • Renew your antivirus and cyber security protections
  • Courtesy calls for satisfaction follow-ups
  • Sending advertising/promotional offers
  • Invitations to technology events and trade shows
  • Upgrade your devices

You will now be able to individually consent to the retention of your personal data.

Disclosure of Personal Information

We do not share your personal data with third parties, except those with whom we do business in connection with end-customer registrations. These corporate entities confirm to us that they already have personal data protection policies in place

  • Microsoft (office licenses)
  • Malwarebytes (malware protection)
  • Eset (antivirus)
  • Kaspersky (antivirus)
  • Druide (Antidote)
  • Acronysm (backup)
  • Veeam (backup)
  • Adobe/Acrobat

Your rights

At any time, you can request that your personal data be deleted or to modify the consents previously given. Your request should be emailed to confidentialite@parroinfo.com. Changes will be made to your file within 7 to 14 business days with an email confirmation once the process is complete.

Security of Personal Information

With this policy in place, we want our customers to be able to give informed consent and have a transparent relationship with them. It is also our duty to ensure that your personal data is secure and to notify you as soon as possible in the event of a breach. It is our responsibility to comply with the law and protect your personal information. We implement these security measures to protect against misuse, loss, unauthorized access, disclosure or alteration. However, please note that no method of data transmission over the Internet or electronic storage is completely secure.